I had a dental emergency, and needed to come in right away. Even though I was a new patient, Dr. Mazen took me that same day and was able to quickly relieve the pain I was in. Then, he mapped out a treatment plan to cure the problem for the long-term. His staff is small and friendly -- so much better than most dental offices which feel like they just want you in and out of there. His receptionist worked with my insurance provider to find out exactly what the cost of everything will be, and sat down with me to talk over options. And his assistant was very friendly and took my xrays with a lot of care since she knew my mouth was sore. I don't do write-ups on sites like this very often, but I was just so impressed with Dr. Natour that I wanted to share my great experience. A few people in my office are looking for a new dentist in NYC, and I will definitely be recommending this practice to them!
Thorough, knowledgable, would recommend him to family and friends.
The epitome of everything good in dental/medical care today, Dr. Natour and his team take a genuine interest in each patient and his/her needs. Dr. Natour is a gentleman of real quality and the highest caliber, true to his word and dedicated to his work, while all the while making sure his patients come first.
Preparing for implants is anything but easy, but Dr. Natour eased the process through his understanding, support, accessibility, patience, and first-rate work. He took the fear out of the process for me, and for that, I am truly grateful. Furthermore, his work is of the finest quality, and thanks to him, I now have an incredible smile, and most importantly, a healthy mouth.
Dr. Natour is, by far, the finest doctor I've ever been lucky enough to have, and will remain my prosthodontist for as long as he practices. He gives his entire self to his patients, offering sincerity and compassion, while also dedicating himself to the best, most up-to-date practices in prosthodontics today.
He gives far more than 100% - isn't that what we all wish for in a doctor?
His office is very nice, definetly doesnt look like a dental office. I didnt wait but two minutes to be seen and right away. He is professional and efficient, i didnt feel a thing. I recommend his to anyone that wants quality work without feeling anything.
He is amazing! Best dentist I've seen to date.
Had a pleasant experience. Would recommend to others.
Dr. Natour is very friendly & knowledgeable. The ladies at the office are very sweet, from hanging my coat for me to explaining insurance. I felt at ease right away. And the "home feel" to the office is definetly one to remember. Best medical experience ever.
Dr. Natour always takes his time to make sure I understand EXACTLY what is going on and why. I have had bad luck with my teeth — needing extensive work — and Dr. Natour has always found the most cost-effective way for me to have treatment. His staff is also amazing, they ALL go above and beyond to ensure great care.
He's been my dentist for the last 2 years & I wouldn't go anywhere else. QUALITY QUALITY QUALITY!!!!
The appointment was a success by all means.
The whole team was friendly and welcoming.
Best Doctor I've been too !!! Highly Recommended!!!
Dr. Mazen doesn't rush his work and does a great job every time extremely professional. OMG the location is perfect, right next to shopping area and park to relax after visit a dentist. Pain free, clean and welcoming glamorous location. Same dentist for the past six years and counting.
He is a very down to earth dentist. Staff attention to detail and conscious/consistent effort made me feel good about choosing him & his office. Recommend!!!!
He is very knowledgeable. Speaks French fluently which is def. a Plus & is right in the neighborhood. (Did I mention he is a director at the NYU implant department?) Recommend to EVERYONE!!!
I am personally very scared of dentist he made me feel very comfortable , he is very professional courteous and was able to accommodate my appointments according to my schedule I have already recommended him to my family and co-workers . I had a very pleasant time at his office with him and his lovely staff . I recommend Dr.Natour 100% blindly specially if you are scare of dentist like me you won't regret it
Very solid performance by Dr. Natour. I had been pretty bad not going to the dentist for a while. As a consequence I had a fair amount of work to be done. Dr. Natour explained to me what was urgent and necessary and what procedures could wait. He was very patient and not forceful for any of the procedures. I ended up doing everything he recommended. To sum it all up I would say very professional.
Dr. Natour is hands down the best dentist that I have ever had. He is attentive, knowledgeable, friendly, and accommodating. Flexible appointment times and a friendly staff serve to make the experience all the better!
Very professional, knowledgable and extremley skilled. I saw him for an emergency (broken tooth) and he not only took care of the issue but also resolved a cosmetic problem that had been bothering me for years in a simple, unintrusive and effective manner. Clearly an expert in his field.
Dr. Natour and his staff are extremely professional and nice. Dr. Natour diagnosed me and suggested a treatment plan, always explaining the issues very clearly. Will definitely go back.
Dr. Natour is excellent - very kind, intelligent and honest. He was able to see me right away and was extremely thorough in his assessment, especially given the fact that it was my first visit to his office. His staff was also very friendly.
I was having quite a bit of pain in my jaw, leading up to the visit - what I believe to be caused by a shift in my wisdom teeth. After several x-rays and an thorough examination of my teeth, Dr. Natour assured me that that was actually the case and sent me on the path to ultimately have them extracted (ct scan, follow up appt, etc.). I will most certainly revisit his office given how comfortable I was with the entire experience.
Great guy overall, and good staff... but the porcelain crown I ended up with is a completely darker tone than my other frontal teeth. I see it every single time. Of course.. at the time of the visit, under the blue/white'sh Dental office light it all looked white enough. When I went back I was told that it was my decision... of course it was my decision but you could've helped out a bit with your professional experience... no? my pocket already took the hit there's nothing that can be done now eh!
Dr. Natour is a wonderful dentist and his staff is incredible. It was one of the best cleanings I've ever had.
Dr. Natour got me in last minute as a new patient, was very professional, and was able to explain everything very clearly. He, the receptionist and hygienist were all incredibly nice and welcoming. He and his staff made sure that I was comfortable and made sure that I understood all pricing before agreeing to service. Wonderful experience, and he will now be my permanent dentist.
I have been a patient of Dr. Natour for over a year now. Aside from regular cleanings, I have also had two crowns and an implant done in his office. I can only echo the positive reviews below - he is very professional, very caring, very thorough and will take all the time necessary to explain the procedure, to ensure you are not in any pain or discomfort, and to personally follow up with you after the procedure. But apart from that, and what truly differentiated Dr Natour from other dentists I have dealt with, is that in addition to the great work he does himself, he is also very meticulous about the materials he uses. The first crown he did on me is not only the perfect color and shape match, but it also doesn't have that annoying black metal rim that my other crowns had (done by another dentist) - now I am changing all my old crowns with Dr Natour, and he has also since then done an implant on me. I received a compliment from my endodontist (root canal specialist) for how nice the *temporary* crown that Dr Natour placed is. Needless to say, he is my permanent family dentist. And on top of all this, he is the most honest dentist you will ever find in NYC. I believe he is also faculty at NYU and has done some very complicated oral surgeries and jaw bone reconstructions. For his level of training and his high professionalism, this man truly is a rare find and worth every penny (oh and by the way, comparing to other dentists I have been to, his fees are a lot more reasonable and he takes insurance!!!). I wish I had found him 5 years earlier!!!
Very professional and comforting. I have a bit of a crowding in my front teeth and a space in the back since i was little ...i am missing since i was a baby a tooth in the back....Dr Natour took some xrays and explained to me what needs to be done ...that was 6 weeks ago .Yesterday i started my invisalign retainer which was cool ( i dont have the ugly metal to resolve my crowding in the front) and Dr Natour is making the right amount of space in the back to place an implant after we are done.....the previous dentist wanted to close the space completely with braces but said my profile will change because they need to push back the teeth....I am so happy with this office , truly the staff worked with my insurance and was courteous and very nice.I am getting my mother next visit because she has a similar issue. Good find
I had a dental emergency and in a panic, I booked an appointment with Dr. Natour and I'm very glad that I did.
He was able to see me right away. He was extremely professional, intelligent and honest. Him and his staff (the hygienist and the receptionist) made me feel comfortable and at home. They explained to me exactly what had to be done thoroughly, and were patient with me and the many questions that I had. I especially appreciate the fact that he is very thorough and attentive.
Dr. Natour definitely has my trust and I wouldn't think of going anywhere else.
Very friendly people, actually enjoyed going to a dentist for the first time in my life.
Dr. Natour was very professional and very kind. I was very fearful for a long time and this hesitation made my dental condition worse with time. He explained all the phases and his office manager explained my insurance to me so well that I felt completely relaxed and comfortable. I would definitely tell my co-workers and family. I know that I won't be afraid again!
I have been seeing Dr Natour consistently, and each time my visit has been comfortable and easy. Most times I never have to wait to be seen. He is very thorough and informative. Also, the staff here is also very kind.
After breaking a tooth, I had to pick a dentist, ANY dentist. Based on his reviews and experience with prosthodontistry, I chose Dr. Natour. He has since become my permanent dentist. The staff at his Central Park South office are wonderful. I've never had to wait, you can communicate with the office (ask questions, set appointments, etc.) via text, and because it's such a small office you have their undivided attention. He explains and shows you EVERYTHING. He and his staff will offer recommendations and different courses of treatment at various price points. He saved me from an expensive root canal! I've already referred family members to him.
Dr. Natour was very attentive and friendly. He made sure he answered all my questions before he left. The staff are all very warm and kept asking me if I'm okay when we did the x-rays. Considering how I'm not very comfortable with going to the dentist, Dr. Natour's office made me feel that it's not so bad. That being said, I wasn't THAT blown away by my experience (probably because I walked in with very high expectation after reading all the reviews).
I was very pleased with my visit to Dr. Natour. I showed up promptly for my appointment and there was no wait time. He is insightful and gave me a thorough explanation of every issue I had with my teeth. The staff is also wonderful and they took the time to explain everything that my insurance would cover and what I may need to pay for out of pocket so that there were no surprises. I highly recommend Dr. Natour.
A clean, modern office with a warm and friendly staff. Dr. Natour made me feel very comfortable immediately. Very professional. I would highy recommend Dr. Natour!
Simply an amazing doctor. The staff is great and highly personable. Highly recommend
Everyone in the office (not just Dr. Natour, who was fantastic) was absolutely wonderful.
They got me in last minute on a Friday before a holiday weekend with no problems. Dr. Natour was very adamant in explaining everything that was going on with my tooth and the several possible plans to rectify the problem which, after being treated by several dentists who will just jump in and start working without explaining anything to you, was extremely welcome.
The office is clean and very accessible -- right off of the N/R train at 59th and 5th. I cannot recommend Dr. Natour and his staff highly enough. They go out of your way to make sure your appointment is a pleasant one as they understand that a high percentage of people visiting them are often very worried or in pain.
I usually delay going to the dentist and only keep it for extreme emergencies. Dr Natour and his staff made my visit very smooth and pleasant. First I was able to book an appointment on a very short notice. The receptionist Priscilla was very friendly and helpful, and the wait time was less than 5 min!! Dr Natour then took his time to explain to me all concerns and made sure I was fully aware and understood every small detail and prioritized the work to be done. The cleaning was exceptional and almost pain free. All in all I would definitely recommend Dr Natour !
Very friendly, efficient, and knowledgeable. Let me ask as many questions as I liked and made time to give me answers. Would highly recommend to anyone.
Priscilla was professional and extremely helpful. I plan on returning.
I have not visited this dentist since I have left New York, which would have been sometime around April or May of 2015.
He was my main dentist as I was living in New York and I have had him help me, but most notable was when I had a dental implant in addition to a bone graft prior to placing the implant. I got this implant, I would say in late 2013-early 2014.
It is now the summer of 2016 and my implant is not stable, it is wobbly, and there is a foul order in addition to a lot of blood coming from where my implant is, along with pain. Obviously this is not the norm and I have not had this implant for long. I am also in a position where I no longer live in New York but in a different state, and I have to wait about a month just to see a dentist due to my dental healthcare situation and where they would take me.
Again, a smelly, painful, and bloody implant is not the norm, especially after only 2 short years. Not to mention it is NOT cheap procedure.
In February, I had an absolutely horrible experience with Dr. Natour's office.
First, his assistant texted me multiple times to try to adjust the time of my appointment. Because I worked at a small office at the time, I knew it would be hard to guarantee availability during the week, so I booked an appointment for a Saturday afternoon. On Friday night I received a text asking me to come in the morning. On Saturday morning, I received another text asking me to come even earlier. Both of these texts included smiley faces, which I found to be extraordinarily unprofessional.
Dr. Natour did not look at my x-rays before making evaluations about my teeth and would not accept the fact that something other than his own assessment could possibly be true about my teeth.
I would not recommend his office to anyone.
They open on Saturday! Not sure about others, but that's a big yes for me already :)
Dr. Mazen changed my perception of dentists. This is my third appointment with him now. Not only does he explain all the practices thoroughly, but also he is such a pleasant person to talk to! He always has a smile on his face and definitely makes sure you feel comfortable in the clinic. Oh the clinic feels different too. First time walking in, I thought I accidentally walked into someone's apartment at east Central Park... Their receptionist is really nice and I didn't have to wait much to hear back for my insurance coverage. I highly recommend Dr. Mazen.
Dr. Natour and his staff were very warm, welcoming, and helpful! They took me in right away and helped address the concerns that I was having with my crown and invisalign treatment. Highly recommended!
There is a wire behind my bottom front teeth to keep them straight. Part of this wire became unglued. So I went to Dr. Natour to reattached it. He completed the procedure very quickly, but after just two days, the newly glued portion of the wire became unglued again. Now I have to book another appointment to again reattach the wire. Needless to say, it will not be with Dr. Natour.
I had a dental cleaning first, followed by evaluation and impressions for Invisalign. Dr Natour's hygienist was very thorough. I've wanted to fix the misalignments of my teeth for years now, and I am glad I chose Dr Natour. He made sure to explain the different options I have, the estimated time I will have to wear the Invisalign trays, what I should expect as far as potential discomfort, etc. I had consulted another dentist for Invisalign, and I am so glad I came to Dr Natour - he actually took the time to listen to my concerns and address them. I'm terrified of dentists and he made me feel so comfortable. Lastly, and very importantly for me, Dr Natour's office manager is working with my dental insurance to see what can be covered. I'm very happy with this doctor's office. It's really refreshing to find a doctor who provides such excellence in care not only through his own work, but also via the professionalism of the people who work for him. I will obviously be coming back and recommending him to my friends!
I was nervous to visit a new dentist, but dr Natour and his staff great! Really, if you have any doubts you shouldn't.
Just had my first visit, which was a consultation on an implant. Very tricky subject, but Dr. Natour was incredibly helpful, and willing to explain everything. I have a long road ahead of me, but am very confident in the treatment I will be receiving.
Dr Natour is as good as it gets! He had done work on my mouth 6 years prior at another practice but once he left I was unable to locate him. For 6 years I didn't go to the dentist ( yes i know, shame on me!) but I did not trust that another dentist would cater to my anxiety and fear. From someone who is deadly afraid of the dentist I can truly say that Dr Natour's professionalism, bedside manner and skills are truly top notch. He was able to sense my anxiety and fear and was very gentle and reassuring in his approach, which put me at ease. His staff does not fall short of excellence either. The receptionist was very accommodating, friendly and thorough. She even checked up on me to see how I was doing, does it get any better than that? I think not! The hygienist was nothing less than amazing! I had gotten a deep cleaning and scaling before and it hurt so much that I was scared to do it again but since I had not been to the dentist in 6 years I was overdue for a good cleaning. She was gentle, thorough and very friendly. I actually left out of there with a smile on my face. I can truly say that although I would never enjoy getting dental procedures done, I now do not hesitate because I know if Im in Dr Natour's hands I will have painless, top quality work done!
He took care of my dental emergency right away and made me feel comfortable. They also helped to resolve my insurance issues.
Everyone in the office is very kind and professional.
Dr. Natour and his staff are simply the best!
I went in for a standard cleaning. The staff was very warm and professional - I felt well taken care of and comfortable. Dr. Natour has a great bedside manner and I am looking forward to my next visit. I would highly recommend him.
I am a patient of Dr Natour and this appointment was for my father who came in from overseas for a second opinion of his treatment. My dad lost the majority if his teeth due to advanced gum disease. Dr Natour developed a thorough treatment plan, and was very patient discussing it with us given the language barrier (my dad does not speak English). The doctor went into a lot of detail about our different options, and made sure to answer all of my dad's concerns. The doctor then placed 8 implants on my dad and despite it being an intense surgery, my dad kept saying how comfortable and at ease the doctor made him feel. Dr Natour even followed up with us several times after the surgery to make sure my dad was feeling well. He treated my dad with a lot of respect, literally as if he was his own father. Highly recommended - I don't think we could have found the same quality of care elsewhere!
I had a wonderful experience with this practice a couple days ago. The staff, in particular, Priscilla, was very warm and attentive. Most of all, I very much appreciated the detailed consultation by Dr. Natour. He elaborated on his assessment and pros and cons of my options. He was even able to take a photo of my own problem tooth and show me exactly where the problem was. So far, a wonderful experience that I would recommend. I will be returning for more appointments and will update accordingly if there are any other comments.
Excellent and highly recommended. Dr. Natour is very professional and highly competent; he also does the necessary follow up post treatment to ensure that the patient is doing well. Very friendly approach from his staff.
very professional and attentive. takes extra time and care to explain procedures and recommendations. staff is polite and friendly. overall great experience. highly recommended.
He was extremely attentive and thorough with my examination. He went lengths to make sure I was comfortable. All the pricing was taken care of by my insurance, and follow up visits were no problem at all. His staff is amazing, and you feel like you are in great hands!
Very thorough and friendly, amazing staff all around
Dr. Natour and his office staff were perfect. Thank you to Priscilla for taking time to answer all of my billing questions! I felt very taken care of.
It had been over a year since I last went to the dentist and I've been prone to cavities. Currently in the process of having two crowns and an inlay done and he and his staff have helped make this miserable processed a lot easier to get through. They are very professional, informative, and accommodating. Halfway done all and I have no complaints.
The dentist was very professional and highly knowledgeable. Although I had to wait for a while, he worked very fast and very well. Like most dentist offices, they definitely try to sell you on the Invisilign and bleaching trays so be ready for that! I wasn't able to get any dental-work done (including a cleaning) as I requested before the first appt. It was simply x-rays and a consultation.
Note that the dental hygienist / some procedures are only available on certain days and at certain times....you should probable call if you want something specific!!
I had a great first meeting with Dr. Natour! Both he and his office assistant, Priscilla, were very friendly and professional. Dr. Natour was very honest and informative during my visit.
Very knowledgeable and patient. Pleasant office.
The entire visit was absolutely great. All, from the office staff, the nurse, to the doctor, were very friendly and the process of handling of my visit was quite efficient. I was seen on time. The doctor was very thorough in asking questions on my problems and explaining his assessments and treatment plans. I was very impressed with the first visit... Would highly recommend.
Dr Natour was amazing. Best experience I have ever had a dentist. Very knowledgeable and takes the time to explain things.
I had a great experience with Dr. Mazen Natour. Everyone in the office was very friendly and helpful. The receptionist took a lot of care to consider the best options for payment and discuss my insurance. My appointment went very smoothly and I felt very comfortable. Will definitely be going back.
Dr. Natour was very knowledgeable and personable. He gave me clear instruction on how to handle the cuts and bruising in my lip. I was seen right away, and he took his time during the examination.
An obvious academic who knows his field well and recommends only the latest and most proven treatments. Kind, intelligent, and accommodating, I whole-heartedly recommend you see him for a consultation.
Dr. Natour and his staff were truly amazing and I hit the jackpot with this find. Priscilla immediately made me comfortable upon my arrival with her positive demeanor. Dr. Natour is extremely knowledgeable and provided me with plenty of information to inform my decisions about the best course of action. He was extremely accommodating and even ended up doing a more invasive procedure with minimal notice which I was truly impressed by. Thanks so much!
friendly, knowledgeable, answered all questions, easy booking. late hours. great staff.
I can at the very least say that choosing Dr. Natour and meeting his staff members was the best thing i could have ever done. Dr. Natour came personally to me and introduced himself. After my check up he was so caring, helpful and informative on how he was going to take care of me. Thank you Dr. Natour, Priscilla, Giovanna and Tessa for making me feel so comfortable. I am most definitely looking forward to our next meeting. I recommend this dentist to EVERYONE!!
Dr. Natour saw me at the last minute for an emergency after another dentist didn't schedule my appointment properly. He and his team are very friendly and forthcoming, appointments are easy to schedule, and they are transparent about what they charge. I had to see him four times in one month, but it was never an unpleasant experience and I never had to wait for more than 5 minutes.
Warm and friendly staff. The doctor was outstanding. The entire experience was wonderful. I found my dentist for life. Thank you Dr. Natour!
Excellent dentist! Friendly, knowledgable and carrying.
He was extremely helpful in explaining my teeth conditions and also making me feel very comfortable. He is so easy to talk to and very approachable--going to the dentist was actually enjoyable. I highly recommend him, without a doubt. Plus, one of his assistants, Priscilla, is one of the sweetest people. She calls me--and probably other patients--'love'. Really nice office.
I'm a new patient of the office. I came in after I heard a colleague rave about Dr Natour at work. I have a missing tooth on each side but for years was too afraid to have it treated because it involves surgery... I did my research regarding Dr Natour's experience and pedigree (fyi he is the Director of the Impants Program at NYU Dental College, the world's most prestigious dental school; and a renowned international lecturer for several implant companies).. and oh my, what an amazing surprise! Dr Natour is warm, caring, very professional and very clearly highly skilled. For all my fears, the surgery was very tolerable and the recovery so fast. Dr Natour moved with skill and precision that's very clearly the result of a breadth and depth of experience in complex dental procedures. Everything in his office functions like a well oiled machine. Speaking of the office -no one has pointed this out before but his office is actually BRAND NEW, and the Doctor seems to have put in a lot of thought into the modernity of technology and the design.. which is so refreshing considering the majority of dental offices in Manhattan are completely outdated. It's nice to have access to the latest in dental technology when doing major reconstructive work.. I've been to several dentists in Manhattan and can confidently say that unlike the others, Dr Natour genuinely practices dentistry because he enjoys it, because he sincerely cares about his patients , and takes so much pride in his work and practice. Oh and finally, he also does general preventative services and accepts my dental insurance. I honestly didn't think this all was possible in Manhattan any more but I found him and cannot recommend him more !!!!! ????????????????
Professional and Informative. Highly Recommend!
Warm, friendly and extremely informative, will answer any question with detail and precision.