the visit was very routine and validates the importance of taking care of your oral health. I spoke with the Dr. for less than a minute after my cleaning.
The doctors were great, I especially loved Dr. Backiel's dog Dakota, adorable!!!
Everone at Dr. Deb's office is fabulous! They are professional yet friendly. They truly care about their patients. I've been going to this office for years and have never waited more than 10 minutes beyond my appointment time. If you have a feeling fear or dread when going to the dentist, make an appointment to see Dr. Deb, she and her staff immediately put you at ease. I look forward to my visits every six months!
staff was friendly and professional. appointment was on time and Lisa was very efficient and knowledgeable.
My dad is an endodontist in another state. He recommended I call a Philly endodontist for a general dentist recommendation. Endodontists see patients from many general dentists in the area, so they know who takes the best care of their patients. I followed his advice, and a nearby endodontist gave me Dr. Backiel's name. I made an appointment, and I was quite pleased with my first visit. I enjoyed meeting Dr. Backiel and her friendly staff.
This was the fastest and most convenient to my work schedule. I arrived a little earlier than my appointment and the work was thoroughly and carefully completed before my scheduled appointment.
She Was So Nice And Understanding About My Pain. She Made Sure That When I Left Her Office I Was No Longer Feeling Any Pain. She Made My Treatment Plan Reasonable And She Didn't Over Do It To Where I Would Be Charged A Arm &Leg. She Broke It Down So I Can Get Everything Done But Not Be Hit With A Big Out Of Pocket Cost At Once. She's The Best. She Will Be My New Dentist From Now On.
Alex was amazing!!! Great, quality work!
I have been going to Dr. Backiel for years and would not think of going anywhere else.
Dr. Backiel and her team are wonderful -- gentle (for those who don't RUN with glee to the dentist's office), prompt, responsive, and very clear with direction and explaining timelines and processes.
I recommend Dr. Backiel to anyone looking for a dentist.
Much improved wait time to be taken back compared to previous visits. Still waited a little longer than is ideal to be seen by Dr Backiel after my cleaning but was in and out in just under an hour.
Pleasant, friendly and very professional. She made my visit comfortable and was patient with me.
Jenn was great as usual! No need to see the Doc this visit.
Both the Doctor and the staff are really great. Very professional, thorough and efficient. Just great people. They use the lasted technology to make things better. Highly recommended.
Great dentist and staff. I have never been at ease with a dentist until I started going here. I won't go anywhere else.
I love Dr B and her staff. They were able to accommodate my need for an appointment reschedule, I was seen right away, and Lisa was quick and gentle with my cleaning. This has been my dental office for just about 5 years now I wouldn't dream of going anywhere else.
Dr Backiel has been my dentist for 10 years. I've always had fast courteous service. She and her staff do a great job.
Super nice and friendly! Made me feel comfortable:
The staff is very knowledgeable and Dr. Backiel is very professional. I don't love going to the dentist and for someone who feels that way you won't find a better office. Nice, clean, classy!
Everyone was very friendly!!!
The appointment started on time and ended at the approximated time. The dentist and her assistants were friendly and courteous and I always enjoy talking to them.
Excellent service from the front desk to the dentist.
I went in to get my crown replaced but it did not fit properly. I have to go back after they get it corrected.
I hate the dentist but this was one of the best appointments I've ever had! Great people with a comforting and scenic atmosphere (looks right over Love Park). Not to mention, Dr. Backiel has the cutest comfort dog that walks around to greet patients!
I love going to Dr. Backiel's office. All of her staff are very friendly and extremely helpful. I can't say I'll ever LOVE the dentist but I'm always pleased with my overall experience with Dr. Backiel and staff!
Overall it was amazing. I have always had a fear of going to the dentist, well not anymore! My dentists was gentle and kind, but most important, very gentle. I will not go anywhere else for my dentistry needs. Plus the staff is super friendly.
It was very professional and very friendly and pain free
Great visit. Dr. Backiel makes a point to always stop by and check in to see the patient, and answers any questions one might have. Had a wonderful time with Michelle, one of the dental hygienists, who was also well informed, careful around the sensitive areas along my gums, yet very thorough with her care.
New cap fitted tight and snug. No further adjustment required.
I have been going to Dr. Backiel for many years. My visits have always been thorough but quick! I have never been left waiting in a chair for a long length of time as I have been at previous dentist offices. Dr. Backiel gives me suggestions and an overview of future work that may need to be done in every visit. I highly recommend not only Dr. Backiel but her staff as well!
She's the best.. very caring and attentive. Great team.
Dr. Backiel and her staff most definitely cater to cowards.
Excellent, A+ Service a fun place to visit. Always a great atmosphere. Exceptional service.
LOVE Dr. Backiel and all her hygienists. They are kind, caring, and super knowledgeable.
Lisa the hygienist is the absolute greatest. Always pleasant and professional and always wears a smile. The front desk personnel are also extremely pleasant and courteous. And of course Dr. Backiel is the best dentist in the City of Brotherly Love.
Staff is well trained and professional. Very courteous and pleasant.
I have been a patient of Dr. Backiel's for many years and have had crowns, root canals, fillings and now Invisalign! I recommend her to all my friends, family and business associates! She's always been very kind, patient, gentle, informative and honest with me and that's why I've continued to come back to her for all of these years! All her employees are awesome and the office is clean, modern and top notch!
your are greeted with respect and everyone knows who you are and they make you feel like family.
This was my first visit. The staff was amazing. Michelle was awesome. Allison was great. and Dr. Deborah Backiel was sensational.
its chaotically ran! constantly different people jumping in doing different parts of a procedure or visit and they sometime don't give you full attention which has caused a couple of times to start the wrong procedure or wrong tooth etc. You will need to pay attention and ask lots of questions since you can't trust they remember what is their supposed to be doing.
Dr. Backiel and her staff are very professional and friendly. I was put at ease with my diagnosis and my treatment.
Its ALWAYS a clean, professional and friendly environment!
I absolutely love Dr. Backiel's practice. The dental hygienists are fantastic and Dr. Backiel is so positive and upbeat. Highly recommend!
The staff is always courteous and professional. However, when I make an appointment particularly with an issue, I expect to see Dr. Backiel at some point and this does not always occur. I often also run into this issue when I come for a mere cleaning and checkup. Subsequently, I will have to make another appointment, which could be prevented.
She has been my dentist for four years. She is exceptional. So is Lisa, one of her great hygienists. Outstanding group.
One of the greatest experiences I've had at a dentist office. Every employee was very friendly, polite and helpful. I felt comfortable and aware of what was happening the entire appointment. I would definitely recommend to anyone.
Dr. Backiel takes the time to make her patients feels comfortable and it is very clear that she knows what she is doing. She explains the treatment plan, the cost and there are never any surprises.The worst part of a dentist for me are the injections. With Dr. Backiel, I never feel a thing! Actually, it's pretty amazing!
I highly recommend!
Have been to Dr. Backiel's office (too man times) before. She and her staff are always attentive, competent, and compassionate. My favorite dentist ever.
My son and I love, love, love this office!
No one looks forward to going to the dentist, but Dr. Backiel and the great Jenn make it a good visit every time!
The entire staff here, along with Dr. Backiel, were extremely friendly and made me feel completely at ease throughout my appointment. I would highly recommend to anyone in search of a new dentist!
Always very professional and friendly. It is never a problem getting an appointment. I strongly recommend!
The doctor and staff are very pleasant, friendly, and knowledgeable.
The staff tanae & lisa were very friendly and helped me Thru my anxiety on procedures and Dr Backiel was so nice and set up an awesome treatment plan. I loved the whole experience. I was always afraid of dentists and this office has renewed my trust in dentistry! Thank you Tanae who helped figure out my insurance! My husband & I are extremely satisfied !!!! We will be back and bring our family members as Well
Awesome team of professionals who truly care about your dental health and well being. Have been a client for over 15 years, would never go anywhere else.
The staff were friendly and extremely knowledgeable. What a pleasant experience! I would highly recommend them.
I hate dentists but Dr. Backiel has been the best experience I've had. Nice, open, upfront, prices are reasonable.
Usually a wait, but today was 28 minutes before I got seen for a dental check up. Otherwise, appropriate time and care for what needed to get done. Dr. B took care of the procedure (generally only see dental assistants for cleaning), listened to my concerns thoroughly and followed through with another set of x-rays to make sure things were going well.
I wish that rather than receiving two phone call confirmations and a text someone would have told me my mouth guard wasn't ready.
Great office! Dr. Backiel is thorough, pleasant and very compitent.
Jenn is a great hygenist! Couldn't be more happy taking care of all my dental needs with this office.
Excellent service, very personable and professional
professional staff, very personable
Deborah and Lisa were both very attentive, personable and approachable. They were both clear in explaining what they were doing, what I could expect from them as my first visit and the current status of my teeth etc. great " bedside " manner and a very easy and pleasurable experience.
Dr. Backiel was very friendly and informative. I had some x-rays and photos done on my teeth, and she walked me through everything that was good and bad about what was going on in my mouth. She was also very open to all my questions, and would always ask if I had any further questions. Would highly recommend coming here!
Dr. Backiel demonstrates a lot of integrity in her practice. She seems genuinely interested in providing the best care, even if that means she doesn't get to sell you on the "latest greatest" thing in dentistry. That said, she still uses technology effectively in her practice, and all of her staff are very friendly and responsive. I feel very lucky to have found a caring and responsible practitioner in Dr. Backiel!
Dr. Backiel and her team make dental visits a pleasure. They are all very friendly, and you feel welcome there. Dr. Backiel explains dental issues in a way that is comprehensible to patients, and she has a great bedside manner. I highly recommend her!
I can say I've never enjoyed going to the dentist until I found Dr. Backiel and her staff. They're always so helpful, professional and warm!
New patient, needed to be seen right away and they did just that. Will recommend this location to friends and colleague's. Friendly staff.
I've been going to Dr. Backiel for 10+ years. She's hired a terrific team of hygienists and a friendly reception staff. Plus it's a paperless dental practice! I highly recommend Dr. Backiel if you're looking for a dentist in Center City.
Beautiful waiting room!! Great modern office! Awesome & friendly staff!!!
I was 6 minutes late for my appointment however I was still seen within a couple of minutes of my arrival time .I deeply appreciate the fact that I was still seen very promptly and not ostracized in any kind of way thank you guys.
Doctor and the staff, both are super friendly. Highly recommend them.
The office clean, comfortable, extremely professional and the staff are all so very warm and welcoming. Dr Bachiel is a great dentist.
I'd recommend her to anyone without hesitation.
Dr. Backiel and staff very friendly.
Early appointment was quick!
Everyone in the office was incredibly kind and efficient.
I had an awful experience with a dental hygienist there on Tuesday, August 2nd at 10 AM. She rushed the oral cleaning, wasn't hospitable, made me feel like a number and not a person, among countless other issues. I was given misinformation during my previous session regarding whether my insurance would be covering my 3rd annual cleaning. I was told that my insurance company would cover a 3rd cleaning, and in reality that is not the policy. No staff member at the location verified this for me prior to going back and receiving what I remember as a painful, uncomfortable, undesirable cleaning. The dental hygienist seemed like she was not in good spirits that morning. She barely spoke, got straight to the point, and even ended up apologizing when she realized that she didn't check my records until after the cleaning was performed (just to find out that my insurance was not going to cover it). She stated that she should've confirmed with me to see if I was confortable with having to pay out of pocket for this service. She also mentioned that she probably should've engaged in dialogue with me to find out these factors. She seemed concerned, but overall I believe that management did not handle this issue efficiently. I would have preferred to know in advance that I would have been responsible for a cleaning in which my previous dental hygienist (who apparently no longer works there) told me that my insurance would cover 3 cleanings per year. As a client I take responsibility in trusting their word from my last experience there. I went in there blindly thinking that I would be serviced and not charged for a third cleaning. I will not be returning here due to lack of compassion for the clients and their needs. I had been a client of Dr. Backiel for over 3 years and have decided to discontinue services with her and her employees.