The staff is friendly and kind.
Dr. Andrews is just awesome (reminds me of my pediatrician).
She listens to you very carefully, explains everything, and makes sure your questions are answered and your needs are meant.
It was great. It was my first time, I was a bit nervous but everything was fine they were very kind and professional. I didn't feel rushed at all. I felt extremely comfortable.
I thought she was very pleasant. Her office staff were all professional and made me feel welcome. I would highly recommend her, I called 3 people last night to tell them how much I liked her. She thoroughly went over my chart and medical history, and after assessisng me prescribed a plan. I must say that the meds she prescribed worked!!! After 3 weeks of not feeling 100% better having taken another antibiotic which helped w/my thoat infection but not the lingering pain I was having, her diagnosis was right on point! I took the medicine she prescribed and literally overnight the pain I had disappeared. I will be going back!
Amazing doctor, very knowledgable! Front desk staff needs to be replaced very rude to patients and don't care to listen when there is an issue. Have really bad attitudes and to me they seem very lazy, lack of professionalism and care for people.
Like this doctor a lot and her staff very friendly people and patient.
The reviews are true! Dr. Andrews is personable, warm, smart, and very professional. I will definitely keep her as my pcp.
Lovely person and very professional.
I feel I'm in good hands!
I made the best decision choosing her as my primary care provider she is a great doctor! I referred her to my other half and that will be his primary care provider also. Everyone that works there is great also. I recommend this to everyone
She made me feel comfortable right away. She seems very knowledgeable and personable. She is definitely a proactive physician that will get things now right away. Will recommend to family and friends.
I enjoyed my visit with Dr.Andrews. She is very personable, and knowledgeable of her work.
Just not a nice place, the girl at the front desk has an attitude in person and on the phone. Then I over heard the doc gossiping about a pt. SMH
I thought that she was very professional and friendly ,
My visit with doctor Andrews was very good
Nice nice doc ????????
Amazing doctor, thorough, takes her time, didn't feel rushed at all. The office is great and clean, the staff is very friendly and helpful. I highly recommend Dr. Andrews.
Excellent excellent service...i was searching for a pcp when i stumbled upon dr charlene andrews..i read her reviews and realise immediately that she is the type of doctor i ve been searching for....she is everything that the reviews said about her...staff was very polite,,,the doctor herself..amazing...she spent time with me..no rush and listened to my every concern ...i left that office as a happy patient...i will recommend anyone to her...best doctor ever!!!!!
I came in way earlier than my scheduled appointment, it was for 3PM and I arrived shortly before 1PM. The helped me finish filling out my paperwork, then I saw the doctor immediately. The staff was very kind, courteous, and accommodating. The doctor listened and gave feedback to all questions I had. She took notes and made referrals and made me feel reassured that my health is being cared for. I highly recommend this doctor.
She addressed my worries and made conversing with her easier because I was extremely nervous (worry wart). I was seen right away which is rare in a clinic. Dr. Andrews definitely match her exceptional reviews. Happy, cause I believe I found a great doctor. Thank you Dr. Andrews!
She made me feel very relaxed, considering I had bad experiences with doctors in the past, I liked her demeanor. Even more, she zeroed in on the problem and prescribed the proper treatment and within a day or two I was back to normal. I will go back to her for sure!
I saw Dr. Andrews told she was a very polite lady. She was on point and very quick. Her clinic is very clean and neat. My first visit went very well let's see next time.
She is young and courteous and caring
Pleasant! Very informative and relatable. She listened to me very attentively and then gave me her recommendations. Very nice!
I will only say I wouldn't recommend to anyone else because I love her and want her to myself.
Great. I will continue to see this doctor.
Very professional and listened to my concerns I didnt feel rushed. I will highly recommend this doctor
Awesome first visit. Doc was patient and very thorough. Staff was excellent as well
I Really appreciate Dr. Charlene.
Dr. Andrews and her staff was awesome! Dr. Andrews listen to all my concerns and addressed them as needed. Im very happy with choosing this office!
The nurse that checked me in was really nice and friendly. Dr. Andrews was very friendly yet knowledgeable about helping me with some of the problems I was experiencing. She was also quite personable and seemed to be interested in making sure I would be alright.
Great first visit. Great bedside manner.
Friendly staff, clean office, and a personable doctor. I would highly recommend Dr. Andrews.
Dr. Andrews was amazing, she's definitely shows she cares and listens to your concerns I would definitely recommend her
i was a few mins late, and between this website and the office i was seen right away. i loved it, she listened to everything i had to say and showed much concern of it all. nice short and sweet all at once.
She's a great listener, very helpful and understanding.
Very attentive.. Very aware... Very welcoming... Polite staff....
Dr. Andrews and her staff are extremely courteous and professional! I have made her my primary care physician.
the people in the office are nice..well two out of three to say the least, but they aren't mean or anything. The doctor herself is really a sweet lady, she's attentive and she gets straight to the point, we didn't have anything to discuss cuz it was just a physical but she's nice, i'm staying with her as my primary care physician.
I had a wonderful experience with the staff and the doctor. I would recommend anyone to Dr Andrews!
Great bedside manners made me feel like I was really being heard. My sister and Mom will be seeing her shortly.
The staff is very friendly and there was hardly any wait .
Dr Andrews is an excellent doctor, she took her time with me making sure i understood everything, she has an excellent bedside manor and very gentle. I have a follow -up visit next week. I think my family and i just found our Primary care doctor
She was fantastic! So thorough and understanding. She listens and answers everything. I highly recommend her.
Dr. Andrews is warm, patient, thorough, and a wonderful listener. She has a beautiful bed side manner and she is so easy to speak with. Her office is clean, efficient, and well organized, and all of her associates within her practice, show the same level of professionalism and warmth.
Dr. Charlene made a great first impression and so did her staff we spoke about alot and she pointed in the right direction to get things done. Highly recommend her!!
The wait time was very long, but she's very professional, apologized for the long wait and very thorough.
It was very good! The nurses were nice and Dr. Andrews was very professional as usual. I had a 9am appt and was driving out the parking lot at 9:40am. Thanks, Carewell Team!
Was greeted as soon as I walked in. The assistant was very polite and professional. Dr.Andrews came in less than 5 minutes. I really liked that. Not a lot of talking but we got right to the point as to why I was there. I think I found my internist. Would definitely recommend!!!
Very pleasent office staff,clean office,attentive & courteous staff ,minimal wait time,Dr.Charlene was warm and inviting!
The doctor and the staff were very kind, helpful, patient and knowledgeable. I'm glad I went here.
It was good Dr Andrews is an amazing doctor who takes time to figure out your problems and help you feel better
I had an excellent first visit with Dr. Andrews. She was very pleasant and she took time to address my health concerns.
This was a pleasant visit to the doctors office. Dr. Andrews apologized for the wait and efficiently did the check up. This will now be my doctor
Excellent Doctor Very Thorough...doesn't rush through
She was very pleasant and knowledgeable.
She is very caring and professional. Very patient and explains everything in full details.
She's great at listening !!! I can tell she's passionate about what she's doing
I hate going to the doctor but she really puts you at ease. Another client raved about her when she left her office.
She was very pleasant. She listened to what you had to say to get to know you and what was going on with you.
Amazing as always. She's so friendly and helpful.
Dr. Andrews is an excellent doctor. She is very thorough and has great beside manner. I've never had a doctor who toke ample time to explain procedures, results and made sure all of my concerns were addressed.
Very pleased! Dr. Andrews is very thorough, she address every single concern I had, ran necessary test and explained all results. Her bedside manner is impeccable, wait time is reasonable and staff is pleasant and efficient.
Dr Charlene Andrews is very professional and nice. Appointment was quick and straight to the point. Recommended!
I thought she had good bedside manners, which is pretty rare in her profession. She was down to earth and informative. Medical assistant Amina was very good also. Overall I had a good first time experience and will be returning.
The staff and doctors do an outstanding job.
Dr Andrews is attentive and thorough with impeccable bedside manner. Dr as well as staff are always pleasant!
Very friendly staff that provide excellent service
Doctor Charlene was very attentive and understanding. I highly recommend
Even the girl that does the triage was very nice
One of the best and most knowledgeable doctors iv seen in awhile. She spends her time with patients and genuinely cares about their health and well being. I will defiantly be recomending her.
She's great. I never feel like she's trying to sell me anything or worry me.
Dr. Andrews was very friendly and courteous. She was also very accurate in her diagnose and provided helpful information to deal with the root of my illness. The office staff and nurse was pleasant and helpful.
I moved to Queens 2 years ago and Ive been searching high and low for a GREAT doctor that understands me and my needs and is attentive yet patient and effecient. I found Dr Andrews! From the beginning she was totally interested in my health concerns, shared a few personal experiences, and suggested one of the BEST solutions yet! I have officially found my new local doctor.
Dr. Andrews has been my PCP for over a year now. It's always a pleasure to see her. She is amazing and very attentive to all my problems. Very knowledgeable and I'm very happy with Dr. Andrews!!
Easy and fast, always happy with my doctor, thank you DR Andrews.